语音AI公司ElevenLabs的平台能将文本转换为逼真的人声,已被Klarna、Deutsche Telekom等企业应用于客户服务1。该公司估值达220亿美元,年度经常性收入(ARR)为6亿美元1。
其中,企业客户贡献超过55%的收入,其余45%主要来自中小企业、开发者和创作者1。支付公司Klarna已利用ElevenLabs技术为3500万美国客户提供一线电话支持1。
CEO Mati Staniszewski在采访中表示,公司应该在当前阶段向客户披露其正在与AI代理交互1。关于发展规划,Staniszewski指出ElevenLabs在2028年左右考虑IPO,但具体时间和地点仍不确定1。此外,CEO对降低毛利率以扩大市场份额持开放态度1。
ElevenLabs, a voice AI company that converts text into realistic human speech, has reached a valuation of $22 billion while generating $600 million in annual recurring revenue 1. The platform has attracted major enterprise clients including Klarna and Deutsche Telekom, who deploy the technology for customer service applications 1. More than 55 percent of the company's revenue stems from enterprise customers, with the remaining portion coming from small and medium-sized businesses, developers, and content creators 1.
In a recent interview, CEO Mati Staniszewski addressed key strategic questions about the company's trajectory. Klarna uses ElevenLabs' technology to provide first-line phone support to 35 million U.S. customers 1. Staniszewski indicated that companies should currently disclose to their customers when they are interacting with AI agents 1, reflecting growing attention to transparency in AI deployment. The CEO also expressed openness to accepting lower profit margins as a means to expand market share 1.
Regarding the company's long-term plans, Staniszewski indicated that ElevenLabs is considering an initial public offering around 2028, though he noted that the specific timing and location remain uncertain 1.
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