三星在韩国紧急暂停了一次智能冰箱SmartThings软件更新，原因是用户反映设备出现严重故障1。该公司证实，更新在测试阶段因系统错误被意外推送至用户设备，导致部分冰箱完全停止工作1。
受影响的冰箱出现了多项功能缺陷，包括电源和显示屏异常、自动开门功能失效以及内部照明不亮等问题1。三星在声明中表示："昨天（9月22日），三星冰箱软件更新测试过程中发生错误。一些客户的冰箱电源和屏幕出现异常症状。我们目前正通过三星电子服务中心采取应急措施作为首要任务。"1
为应对此事，三星已停止分发该更新，并建议受影响客户联系服务中心1。技术人员正在为故障冰箱更换主板1。部分用户要求三星对因冰箱停机导致的食物腐坏进行赔偿1。
Samsung halted a SmartThings software update for its smart refrigerators in South Korea after users reported widespread malfunctions 1. The company acknowledged the incident, stating that a system error during the testing phase caused the defective update to be accidentally deployed to customer devices 1.
The faulty update rendered affected refrigerators completely inoperable, with users experiencing power failures, non-functional automatic door mechanisms, and malfunctioning interior lights 1. Some customers reported food spoilage as a result of the appliances ceasing to work 1. Samsung confirmed these issues on September 23rd, 2026, regarding an incident that occurred on September 22nd, declaring that emergency measures through Samsung Electronics service centers had become the company's immediate priority 1.
In response, Samsung discontinued distribution of the problematic update and advised affected customers to contact authorized service centers 1. Technicians have begun replacing mainboards in defective units as part of the remediation effort 1. Some users have since demanded compensation from Samsung for spoiled food 1.
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