澳大利亚参议院就2025年9月Optus全国网络中断事件进行调查后发布报告，建议采取重大改革措施以增强电信系统的可靠性1。该次中断导致数百人无法拨打三零求助电话，并与多人死亡相关1。报告获得工党和联盟党成员的共同支持1。
报告提出的核心建议包括剥夺Telstra对三零系统的运营权，并改由新的法定机构接管该系统1。Telstra目前的合约期至2032年1。与此同时，报告要求政府强制实施国内漫游政策，允许手机在网络中断时连接任何可用的网络基础设施1。国内漫游政策在过去30年间一直是业界热议话题，此前三次调查都建议反对该政策1。
报告还建议建立可靠性和性能标准，对中断事故提供自动赔偿机制1。绿党参议员Sarah Hanson-Young表示："这是自我监管时代的终结"1。此外，经济合作与发展组织在2026年1月对澳大利亚经济的调查中曾批评该国电信市场缺乏竞争1。
An investigation by the Australian Senate into a nationwide network outage in September 2025 has produced a sweeping set of reforms aimed at overhauling the country's telecommunications regulatory framework.1 The Optus outage left hundreds unable to call Triple Zero emergency services and has been linked to multiple deaths.1
The inquiry's central recommendation is to remove Telstra's operational control of the Triple Zero emergency system, which the company currently manages under a contract extending to 2032.1 Authority over the critical infrastructure would transfer to a newly established statutory body.1 Additionally, the report calls for the government to mandate domestic mobile roaming, enabling mobile phones to connect to any available network infrastructure and thereby boosting competition and service reliability across the telecommunications sector.1 The proposals have secured backing from members of both the Labor Party and the Coalition.1
Mandatory roaming has been a subject of debate for three decades in Australia, though previous inquiries have each recommended against implementation.1 Meanwhile, the OECD's January 2026 review of the Australian economy criticized the telecommunications market for insufficient competition.1 To address systemic vulnerabilities, the report proposes establishing reliability and performance standards while introducing automatic compensation for service interruptions.1 Senator Sarah Hanson-Young from the Greens stated: "This is the end of the era of self-regulation."1
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