中国服务消费正以远高于商品消费的速度增长。今年上半年,服务零售额同比增长5.3%,商品零售额增长1.1%,两者增速差距扩大到4.2个百分点1。2025年居民消费支出中,服务已占比46.1%1。这种消费结构迁移反映了经济发展阶段的规律性特征:中国人均GDP在2019年站上1万美元台阶后1,收入提升带动居民消费需求从商品向服务倾斜。
人口老龄化是服务消费增长的重要推动力。目前60岁以上人口已达3.23亿1,其中约90%的老人选择居家养老1。老年人养护服务收入增长尤为迅速,去年增速达24.9%,为服务零售大盘增速的4.5倍1。但现实中,全国养老机构平均入住率仅为45%左右1,同时存在550万护理员缺口1,供给端明显不足。
消费结构优化面临的深层挑战也值得关注。虽然服务消费增势强劲,但中国居民消费占GDP比重约40%,仍低于OECD国家平均的54%1,发展空间可观。未来服务业需要从标准化产品转向体验和情感价值提升,通过完善支付体系、优化供给结构、补充人力和技术投入等措施,解决服务消费的供需错配问题。
China's service consumption is expanding at nearly five times the growth rate of goods consumption, with the share of services in residential consumer expenditure reaching 46.1% in 2025.1 In the first half of this year, service retail sales grew 5.3% year-over-year, significantly outpacing the 1.1% growth in goods retail sales.1 This gap has widened considerably—last year the service sector outpaced goods by 1.7 percentage points, a differential that expanded to 4.2 percentage points in the first half of 2025.1
This consumption shift reflects fundamental economic transitions rather than cyclical fluctuations. China's per capita GDP crossed the $10,000 threshold in 2019,1 marking entry into a development stage where marginal utility patterns and demographic changes reshape spending priorities. The population aged 60 and above has reached 3.23 billion,1 with approximately 90% of elderly individuals relying on home-based care.1 Notably, elderly care service revenues grew 24.9% last year—4.5 times faster than overall service retail growth—yet nursing facilities operate at only 45% average occupancy.1 The sector faces a critical shortage of 5.5 million caregiving workers.1
Broader economic context shows Chinese residents' consumption accounts for approximately 40% of GDP,1 substantially below the OECD average of around 54%.1 Addressing the supply-demand mismatch in services requires structural reforms: developing payment mechanisms, restructuring service supply, expanding the workforce, and integrating technological solutions to enhance both accessibility and quality in service sectors.
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