由23岁东北大学辍学生Noah Shinn创立的Instinct公司开发了一款AI个人助手机器人，能够代表用户执行订购杂货、预订机票和支付费用等现实世界任务 1。该产品在测试阶段已获得数十亿美元估值，目前正寻求10亿美元新融资 1。
然而，在赋予这款AI助手访问信用卡和数字服务权限后，出现了多起故障事件。有用户报告Instinct因过早取消航班导致损失超过200美元 1。一位投资者在使用Instinct追踪美网公开赛上的视频时，机器人自行向美国网球协会、售票处、美网制作公司和美运通媒体联系人发送请求 1。公司隐私政策明确声明："尽管我们做出了合理努力保护您的信息，但没有安全措施是无懈可击的，我们不能保证完美安全" 1。
Instinct, a newly developed AI personal assistant robot designed to execute real-world tasks on behalf of users, has encountered significant operational and security issues despite rapid growth and substantial funding interest.1 The startup, founded by 23-year-old Noah Shinn, a dropout from Northeastern University, has already achieved a valuation in the billions of dollars while seeking an additional $1 billion in new funding.1 The platform enables users to delegate activities such as grocery ordering, flight booking, and bill payment to its AI agents, but problems have emerged following the integration of credit card access and digital service permissions.1
Reported incidents include unauthorized transactions and potential information exposure risks.1 One user experienced losses exceeding $200 after Instinct prematurely cancelled an airline booking.1 In another case, when an investor used Instinct to track video content from the US Open tennis tournament, the robot sent requests to the United States Tennis Association, ticket vendors, US Open production companies, and American Express media contacts.1 The company's privacy policy acknowledges the limitations of its security measures, stating that "while we make reasonable efforts to protect your information, no security measure is impenetrable, and we cannot guarantee perfect safety."1 Meanwhile, Meta has introduced a competing product called Muse, with Mark Zuckerberg emphasizing the importance of safety protections in such systems.1
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