英国工作和养老金部因违法改变福利规则向20万名照顾者津贴申领者错误追讨债务，引发重大社会丑闻。1该部门于4月启动了重新审查计划，以纠正这些被非法追讨的款项，其中估计2.5万人可获全额或部分退款。1然而，慈善机构警告称，按照目前的审查进度，完成整个项目需要27年时间，最晚可能拖至2054年。1
截至上周，该部门已审查3000例案件，仅占总案件量的1.5%。1部分申领人在等待期间可能会去世或失联。1Carers UK主任Emily Holzhausen表示："很多申领人已经等待数年甚至超过十年以获得公正对待。"1官方数据显示，单笔债务最高达20000英镑，去年有144000名照顾者仍在偿还多年累积的过度支付债务。12025-26年又新增超过30000笔过度支付案件，其中78笔超过20000英镑。1
对于外界的质疑，工作和养老金部发言人回应称将在之前宣布的三年期限内完成重新审查。1政府曾在2024年12月承诺结束该丑闻。1
The UK Department for Work and Pensions has unlawfully pursued approximately 200,000 carers' allowance claimants for overpayments, triggering a major scandal 1. The department launched a review process in April to reassess cases, with an estimated 25,000 individuals expected to receive full or partial refunds 1. However, charities have cautioned that at the current pace, the review could stretch until 2054—a 27-year timeline—potentially leaving some claimants waiting beyond their lifetimes 1.
As of last week, the department had processed only 3,000 cases, representing just 1.5 percent of the total caseload 1. Individual debts have reached as high as £20,000 1. In 2025-26 alone, over 30,000 new overpayments were recorded, with 78 instances exceeding £20,000 1. Official data from the previous year showed that 144,000 carers continue to repay accumulated overpayment debts 1. Emily Holzhausen, director of Carers UK, stated that "many claimants have already waited years or even over a decade for fair treatment" 1.
The Department for Work and Pensions has pledged to complete the review within a previously announced three-year timeframe 1, though this timeline remains at odds with the charitable organizations' projections. The government committed in December 2024 to ending the scandal 1.
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