济南张先生曾在社交媒体发文指控，其母亲突发心梗因荣耀手机"魔法画报"功能出现问题而错过最佳救治时间。19月11日下午，张先生在第三方见证下与荣耀进行面对面沟通后澄清，事件实际上源于自身误解。1
张先生表示，事发凌晨时其身患脑梗的年迈父亲使用荣耀X70正常拨打了求救电话。1他承认自己当时因家庭突发变故情绪激动，误将拨打电话未成功的原因错误地归咎于手机问题。1经过与荣耀的沟通，张先生认识到事件与荣耀手机无关，为网上发布内容中与实情不符的部分向荣耀品牌致歉。1
Zhang, a resident of Jinan, recently retracted social media claims that his mother's cardiac emergency was delayed due to malfunctions with the "Magic Pictorial" feature on his Honor smartphone.1 Following face-to-face communication with Honor representatives witnessed by a third party on September 11 afternoon, Zhang clarified that the incident stemmed from his own emotional distress and misunderstanding rather than any phone malfunction.1
In his original post, Zhang had alleged that his mother missed the critical window for emergency treatment after suffering a sudden heart attack because the Honor phone failed to place a rescue call.1 However, upon discussion with Honor, Zhang acknowledged that during the early morning emergency, his elderly father—who suffers from cerebral infarction—successfully used an Honor X70 to dial for help normally.1 Zhang stated that he had been emotionally overwhelmed by the family crisis and mistakenly attributed the communication failure to a phone defect.1
Zhang subsequently apologized to Honor, admitting that parts of his online post did not reflect the actual situation and expressing regret for the impact his claims had on the brand's reputation.1 The clarification confirmed that the incident was unrelated to Honor or its devices.1
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