英国空中交通管制局（NATS）的飞行处理系统故障导致周二英国机场发生严重运营混乱，超过1000班航班被取消或延误1。故障始于周二上午并持续数小时1。NATS首席执行官马丁·罗尔夫已排除网络攻击的可能性1，并表示将进行彻底调查1。
这次系统故障带来的影响在周三仍未完全消除，又有150多班航班被取消1。作为受影响最严重的航空公司，瑞安航空至少15万名乘客遭遇延误困扰，其中一些旅客延误时间长达8小时，瑞航共200班航班被迫取消1。瑞航已第二次要求罗尔夫辞职1。英国运输大臣海迪·亚历山大随后召见罗尔夫要求其作出解释1。
NATS为15个英国机场提供空中交通管制服务1。这并非该机构首次出现系统故障，2023年8月曾发生过类似事件，当时造成航空公司损失1.35亿美元1。
A system failure at the UK's air traffic control authority triggered widespread flight chaos on Tuesday, with more than 1,000 flights cancelled or delayed across British airports.1 The National Air Traffic Services (NATS), which manages air traffic control for 15 UK airports, experienced a breakdown in its flight processing system that disrupted operations for hours.1 NATS Chief Executive Martin Rolfe ruled out a cyberattack as the cause and pledged a thorough investigation into the incident.1
The disruptions extended beyond Tuesday, with over 150 additional flights cancelled on Wednesday as recovery efforts continued.1 Ryanair bore significant impact, with approximately 200 of its flights cancelled and at least 150,000 passengers affected by delays of up to eight hours.1 The airline subsequently called for Rolfe's resignation for a second time.1 Transport Secretary Heidi Alexander summoned Rolfe to demand an explanation for the outage.1
This incident follows a previous system failure in August 2023 that caused airlines losses estimated at $135 million.1
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